App Control: console servername drop-down doesn't show connected UM servers
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App Control: console servername drop-down doesn't show connected UM servers

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Article ID: 286760

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • The Unified Management page shows connected Servers.
  • When hovering over the Server Name in the top-left corner, the drop-down doesn't show connected UM Servers.
  • The Dashboard page is the only exception.

Environment

  • App Control Server: 8.1.6 - 8.1.10

Cause

A defect in the environmental variables prevents this from displaying correctly.

Resolution

This was tracked under EA-16501 and resolved with the release of Server version 8.5.0. Upgrading will resolve the issue.

Additional Information

If the issue persists after upgrade, please open a case with Support.