Configuring Agent Management via User / Group or Global CLI Password
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Configuring Agent Management via User / Group or Global CLI Password


Article ID: 286739


Updated On:


Carbon Black App Control (formerly Cb Protection)


Steps for configuring Agent Management which allows for authentication with the Agent.


  • App Control Console: All Supported Versions
  • App Control Agent: All Supported Versions
  • Microsoft Windows: All Supported Versions
  • macOS: All Supported Versions
  • Linux: All Supported Versions


  1. Log in to the Console using an an account with administrative privileges.
  2. Navigate to Settings > System Configuration > General > Edit.
    • When choosing a user or group to manage Agents:
      • This option allows administrators to assign elevated dascli (b9cli) command privileges to specific Users or Groups.
      • This allows command prompts ran as a User or member of the specified Group to automatically be authenticated.
      • A pre-defined group drop down is available for Windows devices, otherwise a SID can be provided.
      • Each User / Group will need to exist on each endpoint.
    • When choosing to use a Global Password:
      • The Global CLI Password can be changed, but cannot be viewed.
      • Password length must be fewer than 64 characters, and be in the ASCII character set due to Microsoft Windows command line limitations.
      • Password should not contain the following DOS special characters as some older Microsoft Windows versions may not support them:
  1. Adjust the settings in Agent Management accordingly.

Additional Information

  • Both a Global Password and User/Group could be configured for use (allows for either option to be used, does not require both).
  • Agents must be Connected in order to receive changes.
  • Agent Management settings are built into the Policy Installers when changed.
  • If Agent Management settings are not configured/not known and an Agent is offline there will be no way to authenticate with an Agent for removal or other modification.