App Control: What do the colors of the agent connection status indicate?
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Article ID: 286732
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
What do the colors of the Agent's connection status in the Console represent?
Environment
App Control Console: All Supported Versions
App Control Agent: All Supported Versions
Resolution
Blue
Connected, Up to Date
Yellow
Connected, Out of Date (Agent out of date, requires reboot, or other reasons)
Red
Connected, Health Check failed; indicates that the Agent needs immediate attention.
Gray
Disconnected
Clear with Gray Border
Template Computer
Additional Information
For agents with a Red colored status, collect the Health Check Events and contact VMWare Support. As mentioned, this may also appear if the agent is unprotected due to a reboot being required or there is an unsupported kernel on the agent's machine.