App Control: What do the colors of the agent connection status indicate?

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

What do the colors of the Agent's connection status in the Console represent? 

Environment

• App Control Console: All Supported Versions
• App Control Agent: All Supported Versions

Resolution

Blue	Connected, Up to Date
Yellow	Connected, Out of Date (Agent out of date, requires reboot, or other reasons)
Red	Connected, Health Check failed; indicates that the Agent needs immediate attention.
Gray	Disconnected
Clear with Gray Border	Template Computer

Additional Information

For agents with a Red colored status, collect the Health Check Events and contact VMWare Support. As mentioned, this may also appear if the agent is unprotected due to a reboot being required or there is an unsupported kernel on the agent's machine.