App Control: "DB_DataObject Error: No Database Name" Connecting to Console

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Error when connecting to the App Control Console "DB_DataObject Error: No database name / dsn found anywhere"

Environment

• App Control: All Supported Versions
• Web Browser: All Supported Versions

Cause

This has been caused by browser cache issues

Resolution

Clear the cache of the existing browser or use a different browser