App Control: Approve Publisher Option Greyed Out on the Details Page

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

• Details page for a Publisher shows the option to Approve or Ban it as greyed out
• Reputation Approvals are not enabled

Environment

• App Control Server: 8.8.2

Cause

This issue was caused by a defect in the Console when Reputation Approvals are not enabled and tracked under EP-15407.

Resolution

Upgrade to Server version 8.8.4 or higher.

Additional Information

In the meantime to Approve/Ban a publisher:

1. Go to Rules > Software Rules > Publishers
2. Select the checkbox for that publisher
3. Use the "Action" button to Approve or Ban it