App Control: How to Enable Secure LDAP
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App Control: How to Enable Secure LDAP

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Article ID: 286614

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

How to enable the server to make secure LDAP lookups

Environment

  • App Control Server: All Supported Versions¬†
  • Microsoft Windows Active Directory

Resolution

  1. Log in to the Console and navigate to https://ServerAddress/shepherd_config.php
  2. Locate the Property:
    AdTrySecure
  3. Change the value to 
    True

Additional Information

  • By default this setting is not enabled.
  • Enabling this setting allows the App Control Server to utilize Secure LDAP, however it must first be properly configured in the environment.
  • If Secure LDAP is not properly configured in the environment, the App Control Server may failover to use the Insecure method to establish the connection.