App Control: Agent Install Packages Not Generating After Reinstall
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Article ID: 286608
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
- Package files are not being generated after reinstalling the App Control Server.
- Hostpkg webpage in the Console is blank.
Environment
- App Control Agent: All Supported Versions
- App Control Server: All Supported Versions
Cause
Agent installation files are not stored in the database, and will be removed when the App Control Server software is uninstalled.
Resolution
Follow the steps to
upload Agent installers which will enable package generation once again.
Feedback
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Yes
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No