App Control: Excessive Deadlocks on 8.7 with large Filename or Pathname Tables
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App Control: Excessive Deadlocks on 8.7 with large Filename or Pathname Tables

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Article ID: 286606

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Multiple Deadlocks listed in SQL Logs
  • Server Log includes errors similar to:
    gave up on re-running statement : SET NOCOUNT ON;{?=CALL dbo.InsertPathname}
    gave up on re-running statement : SET NOCOUNT ON;{?=CALL dbo.InsertFilename}

     

Environment

  • App Control Server: 8.7.0

Cause

This issue was tracked under EP-14341 and resolved with the release of Server 8.7.2.

Resolution

Upgrade to Server version 8.7.2 or higher.