Manually Run An Agent Health Check

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Steps to manually initiate an Agent Health Check.

Environment

• App Control Console: All Supported Versions
• App Control Agent: All Supported Versions

Resolution

The Agent will automatically run a Health Check once every 6 hours by default. There are three ways to manually initiate a Health Check:

Remotely (Bulk):

1. Log in to the App Control Console and navigate to Assets > Computers.
2. Check the box next to each relevant Computer > Action > Run Health Check.

Remotely (Individually):

1. Log in to the App Control Console and navigate to Assets > Computers.
2. Click View Details (pencil icon) on the relevant Computer.
3. From the side menu > Advanced > Other Actions > Run Health Check.

Locally (Command Line):

1. Log in to the endpoint and use dascli or b9cli to authenticate with the Agent.
2. Initiate the Health Check:
   • Linux/macOS:

     ./b9cli --password GlobalPassword
     ./b9cli --healthcheck

   • Windows:

     dascli password GlobalPassword
     dascli healthcheck

Additional Information

• Health Check Events can be viewed in the Console > Reports > Events using a Filter for the Subtype: Agent health check.
• Health Check Events are sent only when the results are different, or when requested manually.