App Control: How To Run An Agent Health Check
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App Control: How To Run An Agent Health Check

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Article ID: 286599

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Run a Health Check on an Agent.

Environment

  • App Control Console: All Supported Versions
  • App Control Agent: All Supported Versions

Resolution

The Agent will automatically run a Health Check once every 6 hours by default. There are three ways to manually initiate a Health Check:

Remotely (Bulk):
  1. Log in to the App Control Console and navigate to Assets > Computers.
  2. Check the box next to each relevant Computer > Action > Run Health Check.
Remotely (Individually):
  1. Log in to the App Control Console and navigate to Assets > Computers.
  2. Click View Details (pencil icon) on the relevant Computer.
  3. From the side menu > Advanced > Other Actions > Run Health Check.
Locally (Command Line):
  1. Use a command prompt to authenticate with the Agent (Linux, macOS, Windows)
  2. Initiate the Health Check:
    • Linux/macOS:
      ./b9cli --password GlobalPassword
      ./b9cli --healthcheck
    • Windows:
      dascli password GlobalPassword
      dascli healthcheck

Additional Information

Health Check Events can be viewed in the Console > Reports > Events using a Filter for the Subtype: Agent health check.