App Control: Linux agent not able to be installed because of the error Cannot create temporary file - mkstemp
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App Control: Linux agent not able to be installed because of the error Cannot create temporary file - mkstemp

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Article ID: 286547

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • After executing ./b9install.sh -n command the installation fails because of the error:
    Cannot create temporary file - mkstemp: No such file or directory
    ERROR: Failed to install b9notifier, rolling back install.

Environment

  • App Control Agent: All Supported Versions
  • Linux OS: All Supported Versions

Cause

Missing dependencies on the endpoint.

Resolution

  1. Install the missing dependencies using the following command:
    sudo yum install libicu nspr nss nss-softokn nss-softokn-freebl nss-sysinit nss-util
  2. After installation is complete, attempt theĀ Agent installation again.