Proxy Support For Agent Communication
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Proxy Support For Agent Communication


Article ID: 286505


Updated On:


Carbon Black App Control (formerly Cb Protection)


Does the Agent support communication to the Server through a Proxy?


  • App Control Agent: All Supported Versions
  • App Control Server: All Supported Versions


Currently the Agent does not officially support communicating with the Server through a Proxy. The Server Address (Console > Settings > System Configuration > General) must be added to the Bypass List in the Proxy's configuration.

On 64-bit Windows machines there are two separate "netsh" commands and settings. The Windows Agent is still a 32-bit application, and the 32-bit netsh must also be properly configured for the Proxy.

Additional Information

  • No testing for interoperability with various Proxy applications/configurations is conducted in-house.
  • The Agent does not support any configuration where filtering or inspection takes place, as the Agent will reject modified packets.
  • The IP Address of the Agents shown in the Console may show the same as the IP Address of the Proxy.