App Control: Can a Proxy Be Used for Agent Communication?
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App Control: Can a Proxy Be Used for Agent Communication?

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Article ID: 286505

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Does the Agent support communication to the Server through a Proxy?

Environment

  • App Control Agent: All Supported Versions
  • App Control Server: All Supported Versions

Resolution

Currently the Agent does not officially support communicating with the App Control Server through a Proxy. The App Control Server Address (Console > gear icon > System Configuration > General) must be added to the Bypass List in the Proxy's configuration.

Additional Information

  • The Agent does not support any configuration where filtering or inspection takes place, as the Agent will reject modified packets.
  • The IP Address of the Agents shown in the Console may show the same as the IP Address of the Proxy.
  • No testing for interoperability with various Proxy applications/configurations is conducted in-house.