App Control: How to Migrate a Server Installation (Two Tier)
search cancel

App Control: How to Migrate a Server Installation (Two Tier)

book

Article ID: 286495

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

To migrate the App Control Server installation to a different server.

Environment

  • App Control Server: All Supported Versions
  • App Control Installation: Two-tier 
  • Microsoft SQL Server: All Supported Versions
  • Microsoft Windows Server: All Supported Versions

Resolution

  1. Make backups of: 
  2. Uninstall the App Control Server:
    1. Log in to the application server as the Carbon Black Service Account.
    2. If an App Control Agent is currently installed on the server, temporarily disable Tamper Protection and move it to Local Approval.
    3. Navigate to Start > Run > appwiz.cpl > click OK.
    4. Make a note of the App Control Server version currently installed, and uninstall.
  3. Power down (or rename) the application server.
  4. Log in to the new application server as the Carbon Black Service Account and install App Control Server as outlined in Server Documentation > Server Installation Guide on VMware Docs.
    • Note: It is recommended to use the same App Control Server version as was used previously.
    • When prompted, choose "Use Existing Database".
    • When prompted, use the Console and IIS Certificates stored in the database. If necessary, use the exported backups.
  5. After installation is complete, log in to the Console and confirm Agents are connecting.