App Control: Queries Within Reports > Events Timing Out
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App Control: Queries Within Reports > Events Timing Out


Article ID: 286474


Updated On:


Carbon Black App Control (formerly Cb Protection)


Timeouts when running queries within the Reports > Events page of the App Control Console.


  • App Control Server: 8.1.x - 8.8.x
  • Microsoft SQL Server: All Supported Versions


Additional features & logic added to the Events page increased the demand of the queries executed against the database.


This issue was tracked under EP-7872 and has been resolved with the release of Server 8.9.0. Upgrading to the latest version should resolve the issue.

Additional Information

  • Increasing the Private Memory limit for IIS is recommended if there are still delays in loading Console pages.
  • If the issue persists after upgrading to the latest version of App Control Server please open a case with Support.