App Control: How to Gather a CSV Export of Events from the Console
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App Control: How to Gather a CSV Export of Events from the Console

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Article ID: 286429

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

How to provide a CSV export of events for Support.

Environment

  • App Control Console: All Supported Versions

Resolution

  1. Log in to the Console and navigate to Reports > Events.
  2. If applicable, choose a Saved View, otherwise set to None. Examples:
    • Blocked Files (All)
    • New Files (All)
  3. Set the Max Age accordingly (or use the Filter for Timestamp).
  4. If necessary, add any additional Filters. Examples:
    • Source > is > relevant Computer(s)
    • Policy
  5. Click Show Columns and choose any relevant Columns. Examples:
    • Rule Name
    • Config List Version
  6. Click Export to CSV and attach to the Case.