Process shows Unknown Certificate and the name of Signee on Certificate
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Process shows Unknown Certificate and the name of Signee on Certificate

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Article ID: 286374

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR

Issue/Introduction

  • Event Details panel show Hash as Unknown and with name of Certificate Signee

Environment

  • Carbon Black Cloud Console

Cause

It is possible for the Console to have values of sign_state as "unknown" but the Hash have signedBy assigned by the Cloud with a value

Resolution

This is expected if the sensor only has the signed by value but the signed state is unknown

Additional Information

Values for determining displayed data of Certificate values
  • Signed: (sign_state: "signed"  OR signed: true )
  • Not Signed: (signed: false  )  
  • Unverified: (NOT sign_state: "verified"  OR signedBy:null ) 
  • Unknown: (sign_state: "unknown"  )