Endpoint Standard: How to Configure SCCM to Allow Sensor Upgrades
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Endpoint Standard: How to Configure SCCM to Allow Sensor Upgrades

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Article ID: 286365

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Configure SCCM to allow future sensor upgrades from other deployment methods (Unattended, Attended, or Cb Defense Web Console Upgrade)

Environment

  • Endpoint Standard (formerly CB defense): All Versions
  • Microsoft Windows: All Supported Versions
  • SCCM deployment

Resolution

  1. Open SCCM Configuration Manager
  2. Go to the Software Library
  3. Select Overview > Application Management > Applications > Carbon Black
  4. Select the Deployment Type tab
  5. Select the Deployment Type you have configured for Cb Defense
  6. Select the Detection Method tab.
  7. Select the Detection rule configured.
  8. Select Edit Clause
  9. Change the Setting Type to File System, Path to %ProgramFiles%\Confer, File or Folder name to RepUx.exe
  10. Select "The file system setting must satisfy the following rule to indicate the presence of this application"
  11. Configure MSI Property "Version", Operator "Greater than or equal to", and Version should be the currently install Cb Defense sensor version.
  12. Select OK to save changes to the Detection Rule
  13. Select OK to save changes to the Detection Method
  14. Select OK to save changes to the Deployment Type

Additional Information

If SCCM Configuration Manager is configured with detection rule: "This MSI product code must exist on the target system to indicate the presence of this application." then this will result in the sensor being uninstalled after upgrade using some other deployment method