Alert When Agent is Disconnected or Offline

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

How to create an Alert or notification when a machine is showing as Disconnected in the Console > Assets > Computers.

Environment

• App Control Server: All Supported Versions

Resolution

Currently a native feature for this does not exist, as an Event must be generated for an Alert to be triggered. However, the App Control API could be leveraged to issue a GET Request for Computers matching a specified daysOffline value.

Additional Information

Consideration for a native Alert is being tracked as a feature request under EPCB-19145.