PSC Console: Active Directory Information Missing From Console

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Active Directory information may not be reported intermittently or may be delayed from showing in the console.

Environment

• CB PSC Web Console: All Versions
• CB ThreatHunter
• CB Defense

Cause

An issue was identified in newly installed 3.5.0.1523 sensors where Active Directory information is properly read but may not be sent properly to the console.

Resolution

• A fix is slated to be available in the next 3.5.0.x maintenance release tentatively scheduled for the end of February.
• If you are experiencing this issue, please use the 3.4.0.1097 sensor.