Carbon Black Cloud: How Can An Existing Org Be Renamed?
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Carbon Black Cloud: How Can An Existing Org Be Renamed?

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Article ID: 286271

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

How can an existing org name change?

Environment

  • Carbon Black Cloud Web Console: All Versions
  • Carbon Black Endpoint Standard: All Supported Versions
  • Carbon Black Cloud Audit and Remediation: All Supported Versions
  • Carbon Black Cloud Enterprise EDR: All Supported Versions
  • Carbon Black Cloud Endpoint Enterprise: All Supported Versions

Resolution

At this time the only way to rename a Carbon Black Cloud Organization is to open a Support case and our Support Team will assist with your request.

The Support team needs the following information for these requests:
  • Original OrgID and Org Key?
  • Original Org Name?
  • New Org Name?
  • Why the change is being requested?

Additional Information

  • Orgs are identified by an ID on the Backend and Org Name is merely a text label with no other impact
  • If you wish to be able to change org name freely from product UI, please share this through Voice of the Customer
    https://community.carbonblack.com/t5/Knowledge-Base/All-Products-How-to-submit-a-new-enhancement-request/ta-p/72934