EDR: Watchlist and Feed Email Alerts Not Sending Via External SMTP Server
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Article ID: 286254
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
Watchlist and feed Email alerts not sending via external SMTP server.
Environment
- EDR Server: 6.5.1 and Higher
Cause
"EmailNotificationsFromAddress" parameter in cb.conf is not configured to send via sender account address on SMTP server.
Resolution
- Edit /etc/cb/cb.conf:
vi /etc/cb/cb.conf
- Set "EmailNotificationsFromAddress" to the sender account Email address as configured on the SMTP server.
- Restart cb-enterprise services on server.
Additional Information
The default value is:
[email protected]
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