Hosted EDR: Can An Older Sensor Be Deployed To A Newer Version Of Hosted EDR?
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Article ID: 286252
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Updated On:
Products
Carbon Black Hosted EDR (formerly Cb Response Cloud)
Issue/Introduction
Can an older EDR sensor be deployed to a newer version of Hosted EDR if the sensor is not already listed as an option in the UI?
Environment
Hosted EDR: All Supported Versions
EDR Sensor: All Supported Versions
Resolution
If a sensor version is the latest version and one version below the latest, it will be available to download from the EDR console UI
Versions older than the above will not be available to download from the console UI even if they are still supported
Older versions of EDR sensors available in the GUI to download may be removed on server upgrade
Older sensor version installers that are downloaded can be installed and should connect to the instance but will not be re-added to the UI for download
Additional Information
Unsupported sensor versions may still install and connect to the instance but will not be eligible for support assistance
Legacy sensor versions with long term support will still be available to download from the Hosted EDR console
The sensorsettings.ini file can be modified or replaced from already downloaded legacy installers if needed