Hosted EDR: Can An Older Sensor Be Deployed To A Newer Version Of Hosted EDR?

Products

• Carbon Black Hosted EDR (formerly Cb Response Cloud)

Issue/Introduction

Can an older EDR sensor be deployed to a newer version of Hosted EDR if the sensor is not already listed as an option in the UI?

Environment

• Hosted EDR: All Supported Versions
• EDR Sensor: All Supported Versions

Resolution

• If a sensor version is the latest version and one version below the latest, it will be available to download from the EDR console UI
• Versions older than the above will not be available to download from the console UI even if they are still supported
• Older versions of EDR sensors available in the GUI to download may be removed on server upgrade
• Older sensor version installers that are downloaded can be installed and should connect to the instance but will not be re-added to the UI for download

Additional Information

• Unsupported sensor versions may still install and connect to the instance but will not be eligible for support assistance
• Legacy sensor versions with long term support will still be available to download from the Hosted EDR console
• The sensorsettings.ini file can be modified or replaced from already downloaded legacy installers if needed