Carbon Black Cloud: What is the Best Practice for Upgrading an Operating System With the Sensor Installed?
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Article ID: 286215
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
What is the best practice recommendation for the Sensor state when upgrading any operating system?
Environment
- Carbon Black Cloud Sensor: All supported versions
- Carbon Black Cloud Console: All supported versions
- Microsoft Windows: All supported versions
- Apple macOS: All supported versions
- Linux: All supported versions
Resolution
There is currently no best practice for applying updates or upgrades to the operating system as no changes should be needed for this
Additional Information
- With all supported Sensor versions the Operating System upgrades / updates should be allowed to run normally with the Sensor active
- If you have any issues with installing upgrades / updates with the Sensor active please open a Support Case
Feedback
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