Carbon Black Cloud: What is the Best Practice for Upgrading an Operating System With the Sensor Installed?
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Carbon Black Cloud: What is the Best Practice for Upgrading an Operating System With the Sensor Installed?

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Article ID: 286215

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

What is the best practice recommendation for the Sensor state when upgrading any operating system?

Environment

  • Carbon Black Cloud Sensor: All supported versions
  • Carbon Black Cloud Console: All supported versions
  • Microsoft Windows: All supported versions
  • Apple macOS: All supported versions
  • Linux: All supported versions

Resolution

There is currently no best practice for applying updates or upgrades to the operating system as no changes should be needed for this

Additional Information

  • With all supported Sensor versions the Operating System upgrades / updates should be allowed to run normally with the Sensor active
  • If you have any issues with installing upgrades / updates with the Sensor active please open a Support Case