How Long Does It Take for a Sensor to Upgrade After It’s Requested?
Article ID: 286213
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
How Long Does It Take for a Sensor to Upgrade After It’s Requested?
Environment
- Carbon Black Cloud Sensor: All Versions
- Carbon Black Cloud Console: All Versions
Resolution
Sensors 3.7+
Depending on how many sensors were requested , the sensor will upgrade at the next check-in (occurs every minute).
Sensors 3.6 and below
Sensor upgrades performed from the console can take up to four (4) hours to complete. The time is randomly set by the sensor. If more control for the upgrade is needed, please update through another method such as SCCM or GPO.
Depending on how many sensors were requested , the sensor will upgrade at the next check-in (occurs every minute).
Sensors 3.6 and below
Sensor upgrades performed from the console can take up to four (4) hours to complete. The time is randomly set by the sensor. If more control for the upgrade is needed, please update through another method such as SCCM or GPO.
Additional Information
More information on updating the sensor can be found in the User Guide.
Feedback
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