Endpoint Standard: Sensors update Local Scanner signatures (vdf) but do not report accurately to Carbon Black Cloud console

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Endpoint Standard sensors show "Not Yet Reported" signature status in the Endpoints section.
• Systems show "Outdated" as their signature status.
• Last Check-in time column indicates the sensors are communicating properly.

Environment

• Endpoint Standard sensor: 3.5.0.1756
• Carbon Black Cloud console: all versions
• Microsoft Windows: all supported versions

Cause

This issue is caused by a defect in sensor version 3.5.0.1756.

Resolution

Upgrade to sensor version 3.6.0.1719 or higher.