Endpoint Standard: Sensors update Local Scanner signatures (vdf) but do not report accurately to Carbon Black Cloud console
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Endpoint Standard: Sensors update Local Scanner signatures (vdf) but do not report accurately to Carbon Black Cloud console

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Article ID: 286147

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Endpoint Standard sensors show "Not Yet Reported" signature status in the Endpoints section.
  • Systems show "Outdated" as their signature status.
  • Last Check-in time column indicates the sensors are communicating properly.

Environment

  • Endpoint Standard sensor: 3.5.0.1756
  • Carbon Black Cloud console: all versions
  • Microsoft Windows: all supported versions

Cause

This issue is caused by a defect in sensor version 3.5.0.1756.

Resolution

Upgrade to sensor version 3.6.0.1719 or higher.