Endpoint Standard: Sensors update Local Scanner signatures (vdf) but do not report accurately to Carbon Black Cloud console
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Article ID: 286147
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Endpoint Standard sensors show "Not Yet Reported" signature status in the Endpoints section.
- Systems show "Outdated" as their signature status.
- Last Check-in time column indicates the sensors are communicating properly.
Environment
- Endpoint Standard sensor: 3.5.0.1756
- Carbon Black Cloud console: all versions
- Microsoft Windows: all supported versions
Cause
This issue is caused by a defect in sensor version 3.5.0.1756.
Resolution
Upgrade to sensor version 3.6.0.1719 or higher.
Feedback
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Yes
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No