App Control: What happens when your license expires?
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App Control: What happens when your license expires?

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Article ID: 286110

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

What happens when the App Control License expires?

Environment

  • App Control (Formerly CB Protection) Server: All Supported Versions
  • App Control Agents: All Supported Versions

Resolution

  • Prior to expiration multiple events will trigger for the upcoming expiration date. These events will contain the subtype:
    License Warning
  • At midnight the day following the expiration the console and API will become unavailable
  • No change is made to the agents, they will continue at their current enforcement

Additional Information

  • Directions on importing a new license prior to expiration, can be found in https://community.carbonblack.com/t5/Knowledge-Base/CB-Protection-How-to-Import-a-License-lic-File-Into-the-Cb/ta-p/66984
  • Directions on importing a new license after expiration, can be found in https://community.carbonblack.com/t5/Knowledge-Base/Cb-Protection-Your-demo-of-Cb-Protection-has-expired-Contact/ta-p/66224