Workload: Appliance Upgrade Fails Due to Zip Extraction Failure

Products

• Carbon Black Cloud Workload

Issue/Introduction

• Appliance upgrade fails
• Within the appliance UI error ""Last Upgrade is failed: Target Version: X" is shown.
• cat /var/log/cwp/apw_upgrade_status.json shows status:

  "EXTRACTING_WRAPPER_BUNDLE_FAILED"

Environment

Carbon Black Cloud Workload: All Versions

• Appliance 1.0.1

Cause

A .zip extraction failure due to some logic changes in the latest appliance version

Resolution

​​​​​​Please see the following post:
https://community.carbonblack.com/t5/VMware-Carbon-Black-Cloud/Manual-Intervention-Required-for-Upcoming-Workload-Appliance-1-0/ta-p/102238