App Control: Parityserver.exe Crashing Due to OutOfMemoryException
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App Control: Parityserver.exe Crashing Due to OutOfMemoryException

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Article ID: 286056

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Event Viewer > Application Shows events with ParityServer.exe crashing due to "OutOfMemoryException":
    Log Name: Application
    Source: .NET Runtime
    Date: <Date>
    Event ID: 1026
    Description:
    Application: parityserver.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.OutOfMemoryException
  • .dmp files seen in┬áC:\Program Files (x86)\Bit9\Parity Server\Support

Environment

  • App Control Server: 8.7.x - 8.10.0
  • Microsoft Windows: All Supported Versions

Cause

Memory leak by a third party library

Resolution

This is currently being investigated under EP-19539