CB Protection: How to Upgrade to Version
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CB Protection: How to Upgrade to Version


Article ID: 286020


Updated On:


Carbon Black App Control (formerly Cb Protection)


To upgrade to the release


  • CB Protection Server: All Supported Versions


If on 8.1.5 or older:
  1. Install the ParityServerSetup.exe using the normal upgrade steps:
    • https://community.carbonblack.com/t5/Knowledge-Base/CB-Protection-How-to-Upgrade-a-CB-Protection-Server/ta-p/62313
If currently on
  1. Backup the console certificate:
    • https://community.carbonblack.com/t5/Knowledge-Base/Cb-Protection-How-To-Export-the-Cb-Protection-Console/ta-p/51850
  2. Backup the IIS certificate
    • https://community.carbonblack.com/t5/Knowledge-Base/Cb-Protection-How-to-Export-Parity-Web-Console-IIS-Certificate/ta-p/62020
  3. Uninstall Cb Protection Server application:
    1. Login to the Cb Protection Server
    2. If the Cb Protection agent is installed on the server, set it to a disabled mode
    3. Navigate to Start > Run > type “appwiz.cpl > click OK.
    4. Programs and Features will open
    5. Find and select "Cb Protection Server" (Bit9 Server in 7.x)
    6. Click "Remove" or "Uninstall"
    7. Wait for uninstall to complete
  4. Reboot the CB Protection server
  5. Re-install using
    • When prompted, use certificates that were backed up in step 2 and 3
    • When prompted, choose "use existing database"
  • OR, if a reboot is not possible:
  1. Contact Carbon Black support
  2. A hotfix installer will be given
  3. Install the hotfix using the same steps as a server upgrade:
    • https://community.carbonblack.com/t5/Knowledge-Base/CB-Protection-How-to-Upgrade-a-CB-Protection-Server/ta-p/62313

Additional Information

  • The hotfix option is CB Protection version
  • contains the same code as