SQL Server Native Client Was Not Successfully Installed.
search cancel

SQL Server Native Client Was Not Successfully Installed.

book

Article ID: 286018

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

App Control fails to install with the error:

There were fatal errors while installing. Installation Failed.

Followed by:

SQL Server 2012 SP3 Native Client was not successfully installed. Carbon Black App Control Server installer cannot continue.

Environment

  • App Control Server: 8.10.0.484
  • SQL Express
  • Two Tier Installation

Cause

Issue with the 8.10.0.484 build

Resolution

  1. Manually install the SQL Server Native Client: https://www.microsoft.com/en-US/download/details.aspx?id=50402
  2. Re-run the App Control Server installation.

Additional Information

This will be fixed in an upcoming release of 8.10