Workload: Error "unable to fetch sensor kits" from vSphere
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Workload: Error "unable to fetch sensor kits" from vSphere

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Article ID: 286010

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Updated On:

Products

Carbon Black Cloud Workload

Issue/Introduction

When trying to install a sensor via vSphere, error "unable to fetch sensor kits" is received.

Environment

  • Carbon Black Cloud Workload: All Supported Versions
  • vSphere Client Console: All Versions
    • Carbon Black plugin

Cause

The API key used for the appliance is missing the "device - Sensor Kits - Org Kits - execute" permission

Resolution

Add the permission using the steps here
https://docs.vmware.com/en/VMware-Carbon-Black-Cloud-Workload/1.0/carbonblack_workload/GUID-9EA7512D-3841-45D4-9D12-E64C165373B3.html