Carbon Black Cloud: USB Devices page shows incorrect endpoint name.
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Carbon Black Cloud: USB Devices page shows incorrect endpoint name.

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Article ID: 285928

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

  1. The Inventory > USB Devices > Side panel "Endpoints" pane shows an Endpoint name (blue link) but its incorrect.
  2. If you click on the Endpoint name/link it pivots to the correct device_id search in the Investigate page. In other words, this is a display problem only.

Environment

  • Carbon Black Cloud Server: All versions (as of September 14th 2023)
  • Carbon Black Cloud Sensor: All versions

Cause

This is issue DSER-48866.

Resolution

DSER-48866 was fixed on November 7th, 2023 as a backend issue.
Note that the fix will only affect device changes going forward. Whatever was 'stale' remains stale (legacy data).