PSC: Slow performance occurring on a WAMP server with the PSC sensor installed.
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Article ID: 285916
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Application startup and login times measured in minutes rather than seconds without the PSC sensor installed
- Performance problem disappears if the sensor is placed in Bypass mode
Environment
- PSC: All versions
- WAMP server (Windows which consists of Apache, MySQL and PH): All Windows versions
- Microsoft Windows: All Supported Versions
Cause
These processes take additional cpu time when the sensor is in Active mode:
- httpd.exe
- mysqld.exe
- nscp.exe
- wampmanager.exe
Resolution
- Edit the sensor's policy
- Enforce
- Select the policy
- Prevention tab
- Change the sensor's policy to allow for processes in this path:
- Process Operation Attempt=perform any operation
- Action=Bypass
- path: c:\wamp\**
Feedback
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Yes
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No