Carbon Black Cloud: User can't login to the Console. Error is "Bad Gateway"

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

1. User sees a "Bad Gateway" error when logging into the console.
2. Issue may be intermittent.

Environment

• Carbon Black Cloud Console: All versions
• Carbon Black Cloud  Sensors: All versions
• Backend servers affected: Currently under investigation

Cause

Currently under investigation.

Resolution

Progress and further details can be monitored here:  Carbon Black Status page
Issue marked resolved Jul 18, 2023 - 11:49 EDT