EDR: Can Support help with configuring and troubleshooting a Reverse Proxy?

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

When configuring Reverse Proxies, can VMware Carbon Black Support assist with troubleshooting and configuring the appliance?

Environment

• EDR: All Versions

Resolution

• VMware Carbon Black Support does not assist with configuring appliances such as Reverse Proxy Servers.
• This is a job suited for Professional Services.
• Please contact your Account manager for assistance and next steps.