Why is the SAML button greyed out?
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Article ID: 285803
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
- Two-factor authentication enabled
- SAML config cannot be enabled (grayed out)
Environment
- Carbon Black Cloud Console: All Versions
Resolution
- Disable two-factor authentication to use SAML
- Supported SAML providers should be able to support 2FA authentication in their configuration
Feedback
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Yes
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No