SSO Ping Identity setup/login failure

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• There is a disconnect between our SAML user guide and customer IDP settings, as the email attribute does not come to us in the format we expect.
• It comes as '<saml:Attribute Name="Email" ' and we would expect '<saml:Attribute Name="mail" 

Environment

• Carbon Black Cloud Console:

Cause

Documentation not correct

Resolution

On the Ping Side -- Rename the setting 'Email' to just 'mail'