EDR: Cannot delete executables from SMB with Windows sensor 7.0.x
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Article ID: 285787
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Updated On: 08-19-2020
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
- Executable files opened from a file file share cannot be deleted
- File In Use dialogue pops up when attempting to delete the file
- The file may appear to delete successfully, but re-appears
Environment
- EDR Sensor: 7.x (formerly CB Response)
- Microsoft Windows Server 2016
- Microsoft Windows 10
Cause
A defect has been identified in 7.0.0 and 7.0.1 sensors - CB-32117
Resolution
- Upgrade to 7.1.0-win sensor to correct this issue
- https://community.carbonblack.com/t5/Knowledge-Base/EDR-What-Repo-Contains-a-Specific-Windows-Sensor-Version/ta-p/77179
- As a workaround, downgrade to a supported 6.x sensor version
Additional Information
Issue may also prevent users from opening files
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