CB Response: Binary Search Page Infinite Spinner
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CB Response: Binary Search Page Infinite Spinner

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Article ID: 285727

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

When going to the binary search page, a spinner is displayed indefinitely 
  • Facets load but events do not
  • Reset Terms corrects the issue immediately
  • Browser Developer tools shows all 200s

Environment

  • CB Response Console: All Versions

Cause

The sort option is undefined and causing the code to stall at the spinner

Resolution

  • Future fix in CB-31226
  • Workarounds
    • Reset Terms upon entering the binary page
    • Set back to the default.
      1. sed -i 's/CoreServicesBinarySearchOrder/#CoreServicesBinarySearchOrder/g' /etc/cb/cb.conf
      2. Restart the services. CB Response: How to restart server services

Additional Information

  • Reset search terms uses a default sort which allows the page to complete
  • Please subscribe to this article for updates on CB-31226