CB Response: Binary Search Page Infinite Spinner
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Article ID: 285727
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
When going to the binary search page, a spinner is displayed indefinitely
- Facets load but events do not
- Reset Terms corrects the issue immediately
- Browser Developer tools shows all 200s
Environment
- CB Response Console: All Versions
Cause
The sort option is undefined and causing the code to stall at the spinner
Resolution
- Future fix in CB-31226
- Workarounds
- Reset Terms upon entering the binary page
- Set back to the default.
- sed -i 's/CoreServicesBinarySearchOrder/#CoreServicesBinarySearchOrder/g' /etc/cb/cb.conf
- Restart the services. CB Response: How to restart server services
Additional Information
- Reset search terms uses a default sort which allows the page to complete
- Please subscribe to this article for updates on CB-31226
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