CB Response: Binary Search Page Infinite Spinner

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

When going to the binary search page, a spinner is displayed indefinitely 

• Facets load but events do not
• Reset Terms corrects the issue immediately
• Browser Developer tools shows all 200s

Environment

• CB Response Console: All Versions

Cause

The sort option is undefined and causing the code to stall at the spinner

Resolution

• Future fix in CB-31226
• Workarounds
  • Reset Terms upon entering the binary page
  • Set back to the default.
    1. sed -i 's/CoreServicesBinarySearchOrder/#CoreServicesBinarySearchOrder/g' /etc/cb/cb.conf
    2. Restart the services. CB Response: How to restart server services

Additional Information

• Reset search terms uses a default sort which allows the page to complete
• Please subscribe to this article for updates on CB-31226