Enterprise EDR: Early Access Sensor Versions Incompatible with June 25th production ruleset
Article ID: 285621
Updated On:
Products
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
No Enterprise EDR data in console since June 25th, 2020 around 9:54 pm Eastern time
Environment
- Carbon Black Cloud Web Console: All Versions
- Enterprise EDR (formerly CB ThreatHunter)
- Carbon Black Cloud Sensor: 3.4.0.766 and 3.4.0.780
- Microsoft Windows: All Supported Versions
Cause
The specified sensors are not compatible with the latest Enterprise EDR ruleset deployed to production on June 25th 2020
Resolution
Upgrade impacted sensor versions to the latest GA sensor version available in the console
Additional Information
The specified sensor versions were provided to a limited number of customers for early access to the Enterprise EDR product
Feedback
Yes
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