PSC: Does the PSC log or notify when max license count is reached?
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PSC: Does the PSC log or notify when max license count is reached?

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Article ID: 285583

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Does the PSC log or notify when max license count is reached? 

Environment

  • CB Defense PSC Console: All Versions
  • CB Defense PSC Sensor: All Versions

Resolution

  • Yes. If max license count has been reached, this will be logged in the PSC Console > Settings > Audit Log.
  • This information is also logged in the confer-temp.log on the device. See https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Sensor-Install-Suddenly-Failing-on-all-Devices/ta-p/67232 for details