Carbon Black Cloud: Custom Time Windows on the Investigate Page Not Functioning After May 5, 2021 Update

Products

• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Selecting Apply for a custom time range search on the Investigate page defaults the time range search to 3 days.

Environment

• VMware Carbon Black Cloud Console: May 3, 2021 Release
  • Enterprise EDR
  • Endpoint Standard

Cause

This issue is caused by a defect in a recent backend update. 

Resolution

VMware Carbon Black is actively working on a solution to this issue.

Additional Information

All default time range search filters continue to function as expected.