Carbon Black Cloud: Dashboard CSV Export with Custom Time is Disabled
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Carbon Black Cloud: Dashboard CSV Export with Custom Time is Disabled

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Article ID: 285483

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Dashboard CSV Export greyed out when choosing Custom Time Window.

Environment

  • Carbon Black Cloud Backend Version: 0.56+

Cause

This is a feature that is never fully developed, disable it to reduce the confusion in Dashboard functionalities.

Resolution

  1. Use the most proper time window to export CSV report(1 week, 1 month, etc.)
  2. Use Excel filter function to filter out the results in the exported CSV file.