Carbon Black Cloud: Is it possible to move deregistered Sensors from one Policy to the default or any other Policy?
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Carbon Black Cloud: Is it possible to move deregistered Sensors from one Policy to the default or any other Policy?

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Article ID: 285476

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Is it possible to move deregistered Sensors from one Policy to the default or any other Policy?

Environment

  • Carbon Black Cloud Web Console: All Supported Versions
  • Carbon Black Cloud Sensor: All Supported Versions

Resolution

It is not possible to change the Policy of a Sensor once it has been deregistered, as you will receive the following error...
Error
No valid devices selected to change policy

 

Additional Information

  • When the need arises to re-install a sensor on the same machine by issuing a re-register command via the console, instead of performing a new install.
  • It is best to change the Policy on the Sensor prior to de-registering it via the dashboard