Carbon Black Cloud: How to perform a Windows OS upgrade with sensor in bypass

Products

• Carbon Black Cloud Workload
• Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)
• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

How to place a sensor in bypass mode to perform a in place OS upgrade

Environment

• Carbon Black Cloud Windows Sensor
• Microsoft Windows: All Supported Versions

Resolution

The recommendation while upgrading Window 7 to Windows 10 is to put the sensor in bypass mode. To enable sensor in bypass mode:

1. Launch an elevated command prompt (cmd.exe > right-click > Run as administrator) 
2. Run the following command to put the sensor into bypass
3. "C:\Program Files\Confer\Uninstall.exe" /bypass 1 

Perform the OS upgrade. When the OS upgrade is complete, you will want to move the sensor out of bypass

1. Launch an elevated command prompt (cmd.exe > right-click > Run as administrator)
2. Run the following command to put the sensor out of bypass
3. "C:\Program Files\Confer\Uninstall.exe" /bypass 0