Carbon Black Cloud Console: Why are Barco Clickshare devices blocked?
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Carbon Black Cloud Console: Why are Barco Clickshare devices blocked?

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Article ID: 285427

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Why are blocks appearing for Barco Clickshare devcices and need approval to run?

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Mac Sensor: All Supported Versions
  • Carbon Black Cloud Windows Sensor: All Supported Versions

Resolution

The device does mount, normally as D:\ and does contain storage which meets criteria to enforce USB blocking

Additional Information