Carbon Black Cloud Console: Policies facet on Investigate shows mismatch between actual results when search cleared

Products

• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

• Policy facet shows a count of 0 while actual results exit when the search is cleared
• Policy does not apear in facet by default due to it not being in the top 50 results

Environment

• Carbon Black Cloud Console: All Versions

Cause

Issue with back-end data retrieval - DSER-41452

Resolution

DSER-41452 has been resolved in November 2023 update.  If you are encountering similar behavior, please log a support ticket.
https://docs.vmware.com/en/VMware-Carbon-Black-Cloud/services/rn/vmware-carbon-black-cloud-console-release-notes/index.html