Carbon Black Cloud: Is it possible to move Sensors between Organizations / Backends?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Is there a way to move multiple Endpoints from one Organization (license/company) to another without uninstalling and reinstalling the Sensor?

Environment

• Carbon Black Cloud Console: All Versions
• Carbon Black Cloud Sensor: All Versions
• Apple macOS: All Support Versions
• Linux: All Supported Versions
• Microsoft Windows: All Supported Versions

Resolution

No

Additional Information

• If it is necessary to move Sensors from one Organization to another, an uninstall from the current Organization and reinstall in the new Organization must be performed
• The Company Registration Code contains encoded information to point Sensors to the correct environment and organization
• Company Registration Codes are unique and are not transferable between Organizations and backend environments
• Trying to run the installer over top of an existing Sensor will fail at best, and may cause issues with the current installation, requiring an uninstall/reinstall to fix