Carbon Black Cloud: Off Premise Mac sensor installs not auto assigning to Sensor Groups
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Carbon Black Cloud: Off Premise Mac sensor installs not auto assigning to Sensor Groups

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Article ID: 285313

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Mac endpoint is off premise (not on corporate network)
  • Meets all sensor group criteria but does not auto assign to sensor group

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: All Versions

Cause

Mac sensors installed off premise not receiving meta data as expected

Resolution

  • Currently under review by engineering in DSEN-11459

 

Additional Information

Workaround:

  • Manually assign affected endpoint to policy