Carbon Black Cloud: Off Premise Mac sensor installs not auto assigning to Sensor Groups
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Article ID: 285313
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Mac endpoint is off premise (not on corporate network)
- Meets all sensor group criteria but does not auto assign to sensor group
Environment
- Carbon Black Cloud Console: All Versions
- Carbon Black Cloud Sensor: All Versions
Cause
Mac sensors installed off premise not receiving meta data as expected
Resolution
- Currently under review by engineering in DSEN-11459
Additional Information
Workaround:
- Manually assign affected endpoint to policy
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